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DR.DEPANNAGEOne Platform. Every Solution.

How it works

Four steps from problem to fixed

Everything happens in your booking: status updates, the technician assigned, and the bill.

  1. Step 1

    Choose a service

    Pick from nine home services and tell us where you are.

  2. Step 2

    Describe the problem

    A few words and a photo or two — it helps us send the right technician with the right parts.

  3. Step 3

    We assign a technician

    Our dispatcher matches a vetted, qualified technician and you track them live.

  4. Step 4

    Done, paid, rated

    Pay the technician in cash when the job is finished, then rate the visit.

FAQ

Questions people ask before their first booking

How much does it cost?
Each service has a fixed call-out fee shown before you book (for example Rs 400 for plumbing). On completion the technician itemises labour, materials and transport; the total is in your booking.
How do I pay?
In cash to the technician when the job is finished. Card and mobile payments are coming later.
When will someone come?
You pick a preferred date and a morning, afternoon or evening slot. Our dispatcher confirms the technician and time in the app. Emergencies are dispatched as soon as possible, 24/7.
Can I cancel?
Yes, free of charge while the booking is pending or assigned — from the booking page in the app.
Who are the technicians?
Dr. Depannage employs and trains its own technicians. You see the technician’s name once assigned and can rate every visit.

Ready when you are.

Book in a minute, track the job live, pay cash when it is done.