How it works
Four steps from problem to fixed
Everything happens in your booking: status updates, the technician assigned, and the bill.
- Step 1
Choose a service
Pick from nine home services and tell us where you are.
- Step 2
Describe the problem
A few words and a photo or two — it helps us send the right technician with the right parts.
- Step 3
We assign a technician
Our dispatcher matches a vetted, qualified technician and you track them live.
- Step 4
Done, paid, rated
Pay the technician in cash when the job is finished, then rate the visit.
FAQ
Questions people ask before their first booking
- How much does it cost?
- Each service has a fixed call-out fee shown before you book (for example Rs 400 for plumbing). On completion the technician itemises labour, materials and transport; the total is in your booking.
- How do I pay?
- In cash to the technician when the job is finished. Card and mobile payments are coming later.
- When will someone come?
- You pick a preferred date and a morning, afternoon or evening slot. Our dispatcher confirms the technician and time in the app. Emergencies are dispatched as soon as possible, 24/7.
- Can I cancel?
- Yes, free of charge while the booking is pending or assigned — from the booking page in the app.
- Who are the technicians?
- Dr. Depannage employs and trains its own technicians. You see the technician’s name once assigned and can rate every visit.
Ready when you are.
Book in a minute, track the job live, pay cash when it is done.